In the UK, park homes remain a very popular option for those looking for a quiet but comfortable life away from the hustle and bustle of town and city centres. They're also ideal for retirees who want to downsize their properties without giving up any of the little luxuries that they are used to having.
As a park owner, it's incredibly important to do everything you can to ensure your residents are safe and satisfied with their living arrangements. Keeping your site in great condition will ensure they are more likely to reside with you for many years, as well as keep the day-to-day problems you need to deal with to an absolute minimum. And, with a pristine park, you'll be much more likely to attract new residents.
To help you keep your residents happy and attract new custom, we've put together some advice for keeping your park in the very best condition. Read on to find out more.
Know your legal responsibilities
In your role as a park owner, you have some legal responsibilities that you must meet when it comes to park repairs and improvements. The UK government has set out regulations as part of the Mobile Homes Act 2013 and, while you're probably already meeting these, familiarising yourself with them is a good starting point for maintaining an attractive site.
When it comes to your park, you need to make sure that any common areas, such as shared pathways, are upkept and in good condition. You also need to ensure that the base of each home is well cared for and repaired when necessary, as well as maintain any services that supply each home or pitch.
If you plan to carry out any improvements to the site, you need to inform your residents in writing at least 28 days before work is carried out, and let them know whether there will be a pitch fee increase as a result. While this is a legal obligation, it's also key for keeping your residents happy, as they will want to know if you're planning major changes and how much it will cost them. You need to be willing to listen to any of their concerns, so try to keep an open dialogue about the matter.
Check over all new homes
Now that we've covered your legal responsibilities, we can take a look at some of the extra things you can do to keep your residents' homes in great condition. You should aim to oversee the siting of any new home on your park to ensure that it's installed correctly and the home itself is up to scratch.
Firstly, check to make sure that the base is fit for purpose and that any skirting around the home has a 25mm gap between its top and bottom. Then, carry out an internal inspection of the home to confirm that it is in good condition and fit to be lived in by your new residents. Pay particular attention to all of the flues and terminals, and look to see if the fixed ventilators are clear or could do with a cleaning. You should also arrange safety checks on all of the gas appliances, and ensure there are working smoke alarms and fire instructions present.
Encourage your residents to take responsibility
As a site owner, you can do a lot to make sure that your park looks great and that all of its amenities are well serviced. But, there is only so much you can do to make sure each individual residence matches your high standards, which falls to the home owner.
The best thing you can do is to lead by example: carrying out any repairs to your site swiftly and taking great pride in its appearance. When your residents see how much you care for the community, they'll be much more likely to follow suit and keep their own homes in good condition. Don't hold back in dispensing maintenance advice, either, as fostering a healthy dialogue about park home care will inspire more residents to take action.
Another method of helping your residents keep their homes in good condition is to encourage them to take advantage of park home care schemes, such as GoldShield Care. This service provides all essential maintenance and repairs for a monthly fee, so that home owners don't need to worry about doing it themselves. It's also particularly useful for any residents who aren't very mobile and are unable to carry out maintenance themselves.
Keep our advice in mind and you'll be able to keep your park in the very best shape. Then, not only will your residents be happier, but you'll be able to attract more business in the long run.